📍 National Highway, Brgy. Dayap, Santa Cruz, Occidental Mindoro, Philippines 📞 +63 960-810-8631 ✉️ mindorograndcreekhotel@gmail.com

Help Center

Frequently Asked Questions

Everything you need to know about your stay

What are your check-in and check-out times?
Check-in is from 2:00 PM and check-out is until 12:00 PM (noon). Early check-in and late check-out may be arranged upon request, subject to availability.
What are your business hours?
We are open daily from 5:00 AM to 9:00 PM. Our front desk and restaurant operate within these hours to serve our guests.
What room types do you offer?
We offer a range of accommodations: Deluxe (ideal for solo travelers), VIP Deluxe (perfect for couples), Suite (great for families), VIP Suite (our premium option), and Dormitory rooms (separate for male and female groups). Visit our Rooms & Rates page for full details.
Do you allow early check-in or late check-out?
Yes, early check-in and late check-out are available upon request, subject to room availability. Please contact us at +63 960-810-8631 or email mindorograndcreekhotel@gmail.com to arrange.
Do you have event venues?
Absolutely! We offer three event spaces: Weddings (up to 200 guests), Birthday Parties (up to 150 guests), and Corporate Events (up to 400 attendees). Visit our Contact page to inquire about bookings.
Do you have a restaurant on site?
Yes, we have an in-house restaurant serving delicious meals throughout our operating hours (5:00 AM — 9:00 PM). Guests can enjoy a variety of local and Filipino dishes during their stay.
Do you offer free parking and Wi-Fi?
Yes! Free parking and free Wi-Fi are available for all guests throughout their stay. We also have 24/7 security to ensure your safety.
How do I make a reservation?
You can book directly through our online booking page, call us at +63 960-810-8631, or visit us in person at National Highway, Brgy. Dayap, Santa Cruz, Occidental Mindoro, Philippines.
Is there a swimming pool?
Yes! We have a swimming pool available for guests. Whether you want to relax by the water or take a refreshing dip, our pool area is the perfect spot to unwind.
Where are you located?
We are located at National Highway, Barangay Dayap, Santa Cruz, Occidental Mindoro, Philippines. You can find us on Google Maps right on our website or use navigation apps to get directions.

Still have questions?

We'd love to hear from you. Reach out anytime!

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